Legal
Privacy Policy
Last updated: November 2026. This policy describes how Canada Vistas Guide handles personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Who we are
Canada Vistas Guide is an independent travel publication with its editorial office in Vancouver, British Columbia, Canada. You can contact our privacy contact at contact@canadavistasguide.com.
2. Personal information we collect
We collect only the information you give us directly, such as your first name, email address, the topic and content of messages you send through the feedback form, and your consent choices. We also receive standard technical information from web servers, such as IP address, browser type and pages requested, to keep the site secure and reliable.
3. Why we collect it
We collect personal information to send the free itinerary and packing checklist you request, to reply to feedback and correction requests, to maintain the security of the site, and to keep records of consent. We identify these purposes before or at the time we collect the information.
4. Consent
We obtain your meaningful consent before collecting personal information for marketing or newsletters. Consent is given by ticking the consent box on our forms. You may withdraw consent at any time, and we will explain the likely consequences, which for a newsletter means that we stop sending it.
5. Limiting collection, use and disclosure
We collect only the personal information needed for the stated purposes. We do not sell, rent or trade personal information. We disclose personal information only where required by law or where you have agreed.
6. Cookies and similar technologies
This site does not use advertising or tracking cookies. Your browser may store technical data needed for the site to function, such as the state of the mobile navigation. If analytics or advertising technologies are added in future, this policy will be updated and consent obtained where required.
7. Retention
We keep personal information only as long as necessary for the purposes described. Newsletter contact details are removed when you withdraw consent. Feedback messages are kept for as long as needed to resolve the matter and maintain editorial records.
8. Safeguards
We protect personal information with safeguards appropriate to its sensitivity, including access controls and secure transmission over HTTPS. No method of transmission or storage is completely secure, so please avoid sending sensitive information such as financial or government identification numbers by email or through forms.
9. Access and correction
You may request access to the personal information we hold about you, ask for corrections, and ask us to stop using it. Contact us at contact@canadavistasguide.com. We will respond within the time required by PIPEDA, and may ask you to verify your identity first.
10. Third-party links
Our guides link to official park, transport and government websites. Those organisations have their own privacy practices, which we do not control.
11. Children
This site is intended for general readers. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it.
12. Complaints
If you have a concern about how we handle personal information, contact us first. You may also contact the Office of the Privacy Commissioner of Canada.
13. Changes to this policy
We may update this policy. The date at the top shows when it was last revised, and material changes will be highlighted on this page.